Well, let me start by saying that, due to COVID19, my labradoodle had not been groomed for four months. I had kept up on her grooming but there were problem areas, and I had decided to TRY to grow her hair long. I waited until the last minute find a new groomer for her. The day was a Wednesday and we were leaving on vacation the following Monday. Didn't really think any groomer could get her in that quickly but I asked. Sure enough, the sweetest girl on the phone had just taken a cancellation, and put Phoebe right in that time slot on Saturday. A great start. I arrived about 10 minutes early and met her groomer. Nate was his name. A really cool guy who was really INTO his job. He listened very well to all my requests and reassured me that he's be able to save her coat. I was skeptical but optimistic. 2 hours later, I walked back in to pick her up and before they brought Phoebe out, Nate came out and told me he wanted my honest feedback. He thought I would be happy but he wanted to hear it from me. How refreshing. He brought her out and she looked AMAZING! A huge fluff ball with a couple eyes staring back at me that I could finally see. She looked just like I had hoped. Every detail was adhered to. If you've had trouble finding a groomer who will listen to you and provide a cut as you've asked, you can stop your search now. Call Kibbles & Cuts and ask to schedule you dog with Nate. He's the man. Thanks a million, Nate. You'll be seeing Phoebe again in 6 weeks.
Thank you so much to Mary N. that helped me today (5/22/20). I called in asking for advice about my puppy being picky with his food. She gave me me suggestions over the phone and later that day I came in the store to look at what she suggested. She walked me through everything they had in the stores that may help. I ended up getting some chicken broth food topper and some wet food. Later today I fed my little boy the broth on his kibble and he downed it all!!! It made me so happy and very appreciative that there is a local store I can go to that will help me with any questions. Thank you again Mary!
The entire staff loves animals and it shows! So much so that I drive across the valley for their services. I have referred multiple people and they all love this place!
I don't review often, but I want to chime in on a great experience.
My wife and I have been bringing our dog here for the better part of the last two years. Some grooming experiences had been okay, others better.
We eventually settled on having Aubrey as our groomer permanently, as she had been consistent the handful of times in the past.
All of the staff as been awesome to work with, and they even called us when they knew they would have availability, saving us the hassle of having to find another groomer in a bind.
Helpful informative staff! Great self wash station.